Wednesday, August 10, 2011

"Special" Customer

At my old job, I would come in around 4 and change the sign outside from the previous day's special to the current one.

One Friday I came into an already-busy shift and didn't have time to change the sign right away. Shortly after I started taking tables, a lady asked for the special that was advertised on the sign outside. I explained to her that I hadn't had a chance to change the sign yet and told her what the special was for that night. She then proceeded to tell me that she would have what was on the sign outside. I attempted to explain that it wasn't an available item every day, since it was a *special*, when she cut me off and told me she'd have what was on the sign. Alright lady, now you're pissing me off. Not only are you not listening, but you're intentionally making my job difficult.

I don't understand why people don't get not to piss off people who handle your food. She's lucky I'm not one to spit in anyone's food, because the thought was in the front of my mind.

However, I'm grateful that I worked with decent people, and the cook made the previous nights special. If not, this lady may very well have gotten a piece of mind.

Has anyone else ever had to deal with someone like this? Tell me about it in the comments.

Until the next problem customer, remember:
Don't piss off people who handle your food..

8 comments:

  1. I work with the public sometimes, too - and yeah, they are all like that. The hardest part of working with people is making them listen; you say you don't have it, she hears you won't let her order it.

    The only problem is now, she expects "last nights special" to be available every night.

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  2. Yeah... Lol I was working that night, I remember.
    -Jawsh

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  3. :3 OMG! You totally did the right thing. Hahaha! What assholes!

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  4. Damn dude. It's stories like that that make me question if I could handle a job in the food service industry. Keep up the posts!

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  5. I work with the elderly that want their SS checks months in advanced..they get mad when i can't do it..

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  6. I'm always terrified of rubbing someone the wrong way and then having them decide to spit in my food or something..

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  7. Now I'm sure you've dipped your balls into someone's soup before......

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